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Plan your visit

Opening times

The Box office is open Monday to Friday between 10am – 4pm. If you have a question, give our friendly team a call or, even better, pop in and say hello.

Call 01733 207239
Email keytheatre@cityculturepeterborough.org.uk

Coming to the theatre couldn’t be easier

Embankment Road, Peterborough, Peterborough, England, PE1 1EF
Walking

Based in the heart of Peterborough City Centre along the embankment next to the River Nene, we’re just a five-minute walk from Bridge Street, where you will find a mix of shops and restaurants.

The theatre is within walking distance of the city centre.

Bus

Peterborough’s main bus station is a 15-minute walk from the theatre through the city centre. The closest bus stop is situated on the A15 where Lower Bridge Street meets Bourges Boulevard, which is five minutes from the theatre.

For more information on bus services call Stagecoach on 01733 207860 or visit www.stagecoachbus.com/regional-service-updates/east/peterborough

Train

Peterborough rail station has services to and from London, destinations across the East of England and further afield. The station is a 15-minute-walk from the theatre, which is clearly signposted from Station Road. Trains run frequently to and from most local towns.

For more information on National Rail enquiries call 08457 484950 or visit www.nationalrail.co.uk

Car

You will find a number of car parks within close distance of the theatre including the Riverside car park opposite, which costs £2.50 after 5pm. Further parking is available at Car Haven car park and Bishops Road (a five-minute walk). For sat navs, please use the theatre postcode PE1 1EF.

Our Facilities

From our stunning riverside backdrop to our intimate auditorium offering great views of the stage from all corners of the theatre, we provide a unique experience and cater for all visitors. We even have free WiFi!

Pre-show drink?

Enjoy a drink or a quick snack before the show or during the interval in our riverside bar on the first floor. Interval drinks may be ordered from the bar prior to the start of the show. The bar opens an hour before showtime.

Toilets

Toilets, including accessible toilet facilities, can be found on the ground floor near the Box Office.

Wheelchairs

Spaces for wheelchairs are available and lifts are located next to the Box Office at the entrance and the bar. See below to see more accessibility details.

Children

We have a number of booster seats for very young children. Please ask a member of staff for details.

Venue hire Rehearsal spaces available for hire.

Rehearsal spaces available for hire.


First aid

We have qualified first aiders working at each performance. In an emergency please alert a member of staff.

WiFi

Free WiFi is available.


Seating plans

Main House Seating Plan

Our main auditorium can seat 360 visitors.

Studio Theatre Seating Plan

Our studio auditorium can seat 110 visitors.

Accessibility

Hearing impaired

A hearing system is available within the main auditorium and studio theatre, as well as in selected areas of the building. Pendants can be collected before the show and are subject to availability. To use this system please switch your hearing aid to "T".

The Box Office counter is also fitted with an induction loop system.

Visually Impaired

Assistance dogs are welcome at the Key Theatre. We are happy to provide a bowl of water on request. Please inform the Box Office when booking your tickets so we can ensure adequate space is made available.

If you have any problems receiving our publications, please don't hesitate to call.

Mobility Impaired

We provide four wheelchair spaces for shows and events, which are situated at the rear of the auditorium by the entrance doors. Early booking is advisable. For patrons who have difficulty with stairs, lift access is available next to the bar and entrance of the main auditorium. Access to the studio theatre is available via a stair lift which a staff of member will need to operate, so please speak to one of the team if you will need to use it. Accessible toilets are available on the ground floor.

If you need additional assistance

We operate a scheme for people who need somebody to be present in order to assist them.

This scheme allows members a free or reduced-price adult ticket so that they can bring an 'Essential Companion' with them. It’s not open to or intended for those who simply require a companion/friend or assistance with transportation to the Key Theatre.

An 'Essential Companion' is somebody who helps people with a disability to use and enjoy the services of the Key Theatre, as well as ensuring their safety, wellbeing and enjoyment.

The 'Essential Companion' should familiarise themselves with the layout of the Key Theatre and the location of services. They should liaise with staff if the person with a disability requires assistance and take instructions should there be a need to evacuate the building. The 'Essential Companion' is required to always attend to the needs of the person with a disability while on the premises.

We offer a free ticket for an ‘Essential Companion’ attending with a person with a disability who receives the higher rate of the Disability Living Allowance - Care or Mobility Component, the higher rate of Attendance Allowance, the enhanced rate of the Personal Independence Payment - Daily Living or Mobility Component or holds a Certificate of Visual Impairment.

Group bookings

Got a special occasion or work event coming up?

Take advantage of our ticket discounts aimed at large groups of more than 20 people. We can even arrange private shows where this option is available from visiting companies.

With our two state-of-the-art cinema projectors, we can also screen new and old films which can be used as part of film education and complement curriculum-based learning.

Get in touch with our friendly team to find out more about our offers for groups: Key.theatre@cityculturepeterborough

Supporting schools and young people

We’re proud to play our part in supporting schools and the wider curriculum and appreciate the value and significance that live theatre can have on young children and adults.

We’re committed to delivering high quality workshops for both schools and young people in Peterborough. Through our talented team, the Key Youth Theatre and network of amazing artists and companies in the city, we can provide fantastic opportunities for learning and deliver workshops tailored to your specific needs.

Whether it’s through professional shows, which are aligned to subjects on the curriculum, or simple workshops designed to give children experience in the arts, our friendly team are on hand to provide a fun and educational experience for youngsters of all ages.

We work very closely with schools to deliver programmes of interest, and we are always open to suggestions for shows or companies to visit the city at the theatre or through school visits.

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