We operate a scheme for people who need somebody to be present in order to assist them.
This scheme allows members a free or reduced-price adult ticket so that they can bring an 'Essential Companion' with them. It’s not open to or intended for those who simply require a companion/friend or assistance with transportation to the Key Theatre.
An 'Essential Companion' is somebody who helps people with a disability to use and enjoy the services of the Key Theatre, as well as ensuring their safety, wellbeing and enjoyment.
The 'Essential Companion' should familiarise themselves with the layout of the Key Theatre and the location of services. They should liaise with staff if the person with a disability requires assistance and take instructions should there be a need to evacuate the building. The 'Essential Companion' is required to always attend to the needs of the person with a disability while on the premises.
We offer a free ticket for an ‘Essential Companion’ attending with a person with a disability who receives the higher rate of the Disability Living Allowance - Care or Mobility Component, the higher rate of Attendance Allowance, the enhanced rate of the Personal Independence Payment - Daily Living or Mobility Component or holds a Certificate of Visual Impairment.